Contact

Have a question about GeniCalc, your order or the waitlist? Email contact@genicalc.com. We aim to reply within two working days.

Orders and refunds

Please include your order number so we can help. Factory production delays mean estimated dispatch is now January 2027. Existing customers are receiving full refunds.

Join the waitlist

Pre-orders reopen on 15 November 2026. Join the free waitlist to hear when ordering opens. Joining does not take a payment or reserve a calculator.

Help for students and parents

For questions about homework, revision, AI Plus or the calculator, see our frequently asked questions and calculator guides.